About us

The Change-experts are the joint roof brand of experienced independent consultants with many years of practical experience in business process management, project management, lean production, leadership excellence and change management.

We offer our clients consulting, training, implementation support, personal coaching as well as the design of change processes in the company.

Core team

“We support our customers in successfully implementing the necessary changes in the company.”

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“Together we lay the foundations for sustainable success for our clients.”

Change Management

Change management means changing processes, structures, organizations and behaviors of executives and employees profoundly.

This can only work positively and sustainably if all stakeholders are involved in this change.

In many cases changes take place in times of crisis, which makes dealing with them even more challenging and unpredictable.

This is why we support and accompany the change process as Change-experts, taking into account the corporate strategy and its goals.

We do this in accordance with the project management and by accepting the following rules:

  • Timely and regular information for all managers and employees
  • Explanation of the necessity and sense of change
  • Inclusion of all participants and affected parties
  • Fair dealing with possible “losers“
  • Qualification of managers and employees for new methods and tasks
  • Positive example in all respects
  • Communication of successes, celebration of achievements

In all phases it is important to support the company managementand the responsible executives.

With the support and accompaniment of Change-experts, your project will be a success.

Process Management

Process management means the consistent orientation of a company towards external customers. A process map created together with executives and top management provides an overview of what the relevant processes in the company are.

The change experts distinguish between the following types of processes

  • Management processes ensure the alignment of the company. Essentially, the Executive Board, management and senior executives are active in these processes.
  • Core processes are “our raison d’être”, i.e. the purpose of an enterprise registered in the commercial register. Here, the service is provided for the external customer.
  • Business processes are cross-functional processes within the core processes.
  • Supporting processes ensure the function of the core processes as internal suppliers with their services.
  • Work processes take place in a department.
  • A detail process represents a workflow from the perspective of the individual employee, e.g. a new customer is created in Salesforce or an SAP order is triggered.

Standards make the process of business, work and detail processes binding on all process participants and ensure that every employee in a process works as well as the organization can.

Project Management

Projects mostly are complex business objectives. The scope of supplies and services being awarded to the contractor has a unique nature in each project. Contracts have to be completed at the contractors risk within a limited time to be agreed upon in each individual case.
Project Management defines structures for methods and processes which, applied permanently and systematically, focus on the accomplishment of the individual Project Targets. These targets are always challenged by what is called the „Magic Triangel“, consisting of the adherence of the planned Cost, Time of Execution and Quality leading to the desired Customer Satisfaction.
Companies with Project Business are aware of the demanding challenges regarding „Knowlegde“, “Skills”and “Behavior” of the people involved in Project Management. In addition the competencies of the Project Managers with respect to Leadership are a most important element to make a project successful where the ability for „Lateral Leadership“, i.e. leading people without disciplinary empowerment, is required.

Change-experts are Experts in this field. They accompany their customers, especially in the Plant- and Machinery business, on their way from a machinery manufacturer to become a Contractor in the international Project Business. Important Milestones on this way are:

  • Development and implementation of a Project Management driven Corporate Organization.
  • Focusing the related Organizational Units on the accomplishment of Project Targets.
  • Elaboration of individual and binding Directives, Concepts, Methods and Processes to satisfy the requirements of Project Management – jointly and in alignment with the related Management staff as well as with other participants in charge with Project Management.
  • To accompany Customers along the implementation of the respective Change Processes within their Corporations.
  • Training of the required Competencies – from Project Management to Risk Management and finally to Contract- and Claimsmanagement.
  • Coaching of people involved in Project Management „on-the-job“ to develop their skills in applying the respective methods, processes and “Leadership skills“.

Knowledge Management

“We know from experience that knowledge is a resource that increases when you consciously share them with other people.”

Thanks to the Internet, YouTube, Wikipedia, Intranet …, up-to-date information on many of our topics is available today regardless of location and time. However, these diverse sources of information do not lead to the personal knowledge of executives and employees growing steadily. In the hectic pace of day-to-day operations there is a lack of time to deal adequately with new topics.

We therefore offer our customers a variety of training courses and workshops in which we concentrate on passing on all essential information on a topic.

Own experiences, abilities and skills are collected as part of personal learning projects and demanding teamwork. The learning is applied in one’s own practice and thereby knowledge and skills, e.g. built in effective and creative method application, process management, project management and change management.

As change experts, we accompany our customers on the way to sustainable skills and thereby ensure that the resource knowledge in the company increases.

Management – Communication – Leadership

Successful enterprises win competition by Excellence, Creativity, Top Performance, Innovation und High Quality. The velocity of exchanging information and knowledge does increase constantly. Sometimes even some kind of “quantum jumps” are required to achieve that developments of innovative products and services do have a fair chance. Facts and figures need to be properly controlled at any time.

To meet these demanding requirements on a factual level professional competence alone is not sufficient. Much more than that the relationship between the people involved becomes a decisive element. The reason is: „There is no Leadership without relationship“.

This perception sets new benchmarks for „the Art of Leadership in times of digital transformation“. In order to create Team Spirit and Willingness for extraordinary efforts people expect to find satisfaction for their needs, i.e. recognition of purpose, clarity of targets and expectations, transparency, autonomy, fairness, respect and appreciation – just to mention some of the most important aspects. Finally these attributes build the foundations for creating intrinsic motivation.

Leaders are required to build up these foundations and evolve to gain a convincing Leadership personality. The valuable attitudes of True Leaders are recognizable as they “live” a spirit of trust, commitment and reliable accountability while being a model role for their fellows. They combine high performance with humanity as a transparent habit.

These principles of effective leadership are named „Ethical Leadership” – the Leadership Culture of our days.

The Change-experts have internalized these principles for themselves. They accomplish remarkable results in their relationship to people. Adopting ethical attitudes and integrating them in a consistent personality lead to a huge increase of effectivity – both, in their business and in their private lifestyle.

Therefore, it is a matter of consequence that the Change-experts share their experience and knowledgeof „Ethical Leadership“ with customers, managers and leaders as all of them are increasingly rated by their competencies in convincingly applying ethical values.

The Change-experts offer Workshops, Trainings or individual Coachings to those being entrusted with leading people. They jointly develop tailored concepts for Change Processes and accompany the implementation. They regard these services as a sustainable success factor for the future business orientation of their customers.

„Technology does not free us of the need for leadership, it makes leadership even more important”
Kofi Annan, former UN-Secretary General

 

Quick Check for SMEs
 

Jack Welch “Change before you have to“

“Are we doing everything right today to be successful tomorrow?”

To answer this question seriously, Change-experts.com has developed a  quick check for small and medium-sized enterprises.

“Best Practice” Problem-solving skills

Solving problems is not as easy as it seems at first sight. In many companies, a concrete and uniform approach is missing. Different problem solving activities are not coordinated with each other. The existing methods are not applied consistently, and therefore are not successful in practice.

Already at the beginning, a problem solution fails when it comes to defining problems tangibly, concretely and measurably.

We support you with the PDCA methodology, the so-called Deming Circle, with which you first recognize define, describe and analyze problems thoroughly. Whether in production or administrative areas, the success gives the method right.

Using different tools, the problem is properly analyzed. Comprehensible solutions are generated. Finally the best solution for your specific situation is “implemented under competitive conditions”, stabilized and regularly controlled.

With our support, you choose a consistent and practice-oriented set-up of your problem-solving skills. We always combine training and subsequent user-oriented coaching within the framework of the PDCA methodology.

We develop a suitable approach for you and your company. which professionally supports the development, implementation and sustainability of your problem-solving skills.

“Best Practice” Process Excellence Training

Many companies have analyzed, optimized and newly developed business processes in recent years.

The schedule for company success is here. In order for the game to be won effectively, the processes have to be mastered efficiently under all competition conditions.

PEP Simulation 01

Process “live” Simulation

The change experts train executives and process teams to implement the critical processes effectively and efficiently even in critical situations.
Hard and softkills, which are mediated thereby, are e.g. Procedural thinking, effective communication, constructive handling of conflicts, professional crisis management, leadership skills.
 

SCRUM Method

For many software companies, the agile method SCRUM is today the way in which software is developed.

SCRUM
This agile method can be scaled anywhere from start-up to development with a few hundred developers around the globe. In addition, more and more “hardware” developers and project managers are using the advantages of SCRUM in classic industries to lead their projects to success.

Industry 4.0

Industry 4.0 is becoming a key issue for more and more companies.

Industrie 4.0
The first step on the path to change is first to find out about the new opportunities and their opportunities and risks.

CE Presentation Industry 4.0